Roe Valley

Address

Roe Valley Leisure Centre
9 Greystone Road
Limavady
BT49 0ND

Email

info@rvlc.co.uk

Tel: 028 7776 4009
Fax: 028 7776 7947
Text: 028 7776 7495


 

Roe Valley Leisure Centre is a modern leisure complex centrally situated in the town of Limavady. The Centre is owned & managed by Limavady Borough Council.

Comprising of pools, sports halls, fitness suite, health suite, squash courts & rooms, the centre caters for sports, fitness and recreation activities. Our facilities also allow us to cater for meetings, conferences, birthday parties & concerts.

RVLC is an award winning facility committed to providing exceptional service to all its customers. We have a vision "To be recognised by the leisure and sports development community in N.I. as the industry leader". Our mission is to "Improve the health, wellbeing and quality of life of those who live, work and visit the Borough through the provision of sporting, ethical, and social development programmes’. This has been recognised by achieving highly commended in Quest (2009); NI Local Government Awards Finalist (Champions for Change); top quartile performer in NBS and in 2010 the centre played its part in Limavady Borough Council's IIP accreditation. But we dont rest on our laurels...we invested in the development of a new spin studio in 2011, installed new lockers in our village change and replaced our children's soft play area in 2012 and hope to revelop our health suite in 2014.

In 2005, Council entered a public/private partnership with Competition Line UK for the provision of our fitness suite facilities. Through this agreement we are able to provide up to date equipment in a modern environment that is a pleasure to train in. More information about the fitness suite can be obtained through the facilities pages or by clicking here.

 

Since June 2007, the Centre has been Quest Resgistered - Quest is the UK Quality Scheme for Sport and Leisure. It is a tool for Questcontinuous improvement, designed primarily for the management of leisure facilities and leisure development. Quest defines industry standards and good practice and encourages their ongoing development and delivery within a customer focused management framework. The work done in achieving this award is testament to the dedication and hard work of the staff at RVLC. Such hard work was further rewarded in June 2009 when, following assessment, the centre was awarded the status of "highly commended" which confirmed the staff's dedication to the process of continuous improvement.

For more information on Quest, click on the logo.

RVLC Quest 2009

RVLC staff pictured above with the Mayor receiving their certificate for 2009

 

In late 2011 RVLC became the first leisure centre in Northern Ireland to efqmgain Steps to Excellence (Gold) in the NI Quality Awards.

The awards, organised by the Centre for Competitiveness and supported by Invest NI, recognise the achievements of Northern Ireland organisations in applying the internationally recognised European Foundation for Quality Management (EFQM) Excellence Framework - one of the most robust methods of assessing how well an organisation is performing.

Used by over 30,000 European organisations, large and small, from the private, public and voluntary sectors since 1991, the EFQM Model is used as a blueprint and driver of competitiveness. The Awards were sponsored by Invest Northern Ireland with three levels of recognition to include: NI Quality Award, Mark of Excellence, STEPS to Excellence (Bronze, Silver & Gold).

The Centre retained its Steps to Excellence Gold Award in 2013.

RVLC also participates in the UK-wide Leisurewatch scheme aimed at enhancing the safety of children and vulnerable adults.

The aims of Leisurewatch are to increase awareness of the potential risks posed to children by sexual offending in public leisure spaces; to reduce the risks posed Leisurewatchby
those who sexually offend by educating responsible groups in the community; to empower responsible groups to take action.

The scheme is based on training for operational staff in leisure-focused facilities. It focuses on typical grooming behaviour and the signs and symptoms of sex offending. The training equips staff with knowledge of the agencies that manage sex offenders in the community, and their powers, and procedures for responding to suspicious situations.
Staff in the leisure facilities are put in touch with named police officers responsible for community safety in their local area. They then work together to implement a
system for responding appropriately to concerns they may have about any individual within the facility. The assumption is that by intervening early, potential
offences may be stopped and potential offenders may be detected.

Leisurewatch complements procedures already in place within RVLC, which make staff aware of actions that can be taken in potentially harmful situation.

The scheme underpins the centre's commitment to be responsible and observant leisure providers.

Our Achievements

  • Quest Registered - 2007
  • Quest "Highly Commended" - 2009
  • Quest "Good" 1st Centre in UK assessed under new Quest Scheme - 2011
  • First Centre in N.I. to become LeisureWatch Approved - 2007
  • First and only Centre in N.I. to Participate in National Benchmarking Services (NBS) - 2009
  • Recognised and Awarded as Top Quartile Performer in - Customer Satisfaction (NBS) - 2009
  • Through to the Finals of NILGA Local Government Awards 2009 - "Change Champions"
  • Through to the Finals of NILGA Local Government Awards 2010 - "Best Local Authority Service Team"
  • Centre for Competitiveness Steps to Excellence Gold Award 2011 & 2013
  • Through to the Finals of NILGA Local Government Awards 2013 - "Best Local Authority Service Team"

If you require any further information, please don't hesitate to get in touch.

 



Roevalley Logo